Phyllis A. Mcbride, Early Childhood Administrator

45 Jewett Avenue, Buffalo, NY 14214

General Information

Now in its 49th year, the Early Childhood Department continues to provide comprehensive child development services to Erie County's income eligible children (ages 0 to 5 years), expecting moms, and families in the fields of education, health, mental health, social services, disabilities services, and parent involvement with limited transportation services. Parents are the backbone of our program. Their knowledge and caring are exhibited in the many hours of volunteer services that they give in the centers, classrooms, home visits, and in their decision-making roles on the Policy Council.

The Community Action Organization of Erie County, Inc. Head Start/Early Head Start program administers the CAO Head Start Program which serves eight hundred ninety-seven (897) preschool children and two hundred and five (205) pregnant moms, infants, and toddlers. The program serves children at fourteen (14) centers located throughout the cities of Buffalo, Lackawanna, Cheektowaga, Springville, Getzville, Derby, Gowanda and Blasdell.

In addition to the fourteen (14) locations directly operated by the CAO, the Community Action Organization also delegates two programs to Bethel Head Start and Holy Cross Head Start Programs, which together serves nine hundred ninety three (993) children in Buffalo, Amherst, the City of Tonawanda, Town of Tonawanda, Cheektowaga, Depew/Lancaster and Akron, New York. 

The CAO Head Start/Early Head Start program Provides infant/toddler and preschool services in one hundred thirty (130) learning environments and classrooms at administrative offices and centers located at over twenty nine (29) academies. The programs offer a variety of options from half day sessions, four days per week and full day sessions five days per week, full year, and extended day sessions. The Early Head Start Program services are offered through center and home based options.

Collaboration is a major key to the Early Childhood Department's continued success. Our partnerships with human services programs to jointly operate Head Start experiences include:

  • Buffalo Hearing and Speech
  • Buffalo Public Schools Universal Pre-K
  • Child Pro
  • Frontier Universal Pre-K
  • Gateway-Longview, Inc.
  • Heritage Center Program
  • Reading is Fundamental (RIF)
  • Springville League for the Handicapped
  • SUNY
  • Summit

Speech therapists and special education teachers work directly in the classrooms and with our teachers to enrich our language development services. 


Head Start/Early Head Start provides services to age and income eligible children and their families. At least 90% of our families must meet income guidelines that are established yearly by the Department of Health and Human Services. Families who receive TANF, SSI, participate in the foster care system and/or are homeless are categorically eligible for the program. In addition, CAO Head Start/Early Head Start makes at least 10% of their enrollment opportunities available to children with disabilities. Head Start services are delivered at 34 locations throughout Erie County.






Chelsea White
Program Support
716-881-5150 ext 4358


Updated: July 11, 2016










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